Contact us anytime

Q: How long until you respond to a call?

We answer all calls within 30 seconds, 24/7. For serious medical emergencies, coordination starts immediately and urgent callers are never left on hold.

Q: What information should I prepare before calling?

It helps to have the patient's exact location, approximate age, diagnosis if known, current medical condition, and any pre-existing conditions. In emergencies, call immediately and we will guide you through the required questions.

Q: Can I request a price quote with no obligation?

Yes. We offer free assessments and no-obligation price quotes. You can call, send an email, or fill in the online form and usually receive a cost estimate within 2 hours, while urgent cases are assessed by phone in real time.

Q: Can I visit the office for a face-to-face consultation?

Yes, you can schedule an appointment at our Bucharest office. We recommend calling ahead at +40 787 344 033 to choose a convenient time and confirm that the coordination team is available.

Q: Do you respond on weekends and public holidays?

Yes. Our emergency medical services are available 24/7/365, including weekends and public holidays. Even when the administrative office is closed, urgent medical cases are handled immediately by the on-call team.

We are available 24/7 for emergencies.
Our team will respond as soon as possible.

Ways to contact us

Choose the method that works best for you

📞

Phone

For medical emergencies only, our team is at your disposal 24/7.

+40 787 344 033

✉️

Email

For enquiries, quotes, appointments or questions, we reply within < 2 hours.

info@amega.ro

💬

If you are abroad and need support with repatriating someone.

+40 787 344 033

📋

Online form

Fill in the request form and we will contact you as soon as possible.

Click here

Send us a message

Fill in the form and we will contact you as soon as possible

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For medical emergencies, please call +40 787 344 033 directly

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Average response time: < 2 hours during the day, < 6 hours at night

Our office

Find us in Bucharest – we operate globally

ADDRESS

🚑

Operational office
Str. Zambilelor, nr. 7, sector 2, Bucharest

HOURS

📞

Emergency line 24/7
Available around the clock
Medical emergencies only
+40 787 344 033

🏢

Medical coordination
Available 24/7
Monday–Sunday: 00:00 – 23:59
The on-call team responds around the clock

DIGITAL CONTACT

💬

WhatsApp
+40 787 344 033
Emergencies only, we reply within 2 hours

✉️

Operational email
ops@amega.ro
For companies and businesses

📋

Administrative email
office@amega.ro
Quotes, contracts, etc.

Frequently asked questions about contact

Quick answers to common questions

How long until you respond to a call? +

We answer all calls within 30 seconds, 24/7. For serious medical emergencies, our operator starts coordination immediately while collecting details. You will never be put on hold in urgent cases.

What information should I prepare before calling? +

For a quick assessment, it helps to have: the patient's exact location, approximate age, diagnosis (if known), current medical condition, and any pre-existing conditions. However, for emergencies, call immediately – we will guide you through the necessary questions.

Can I request a price quote with no obligation? +

Yes, absolutely! We offer free assessments and price quotes with no obligation. You can call, send an email or fill in the online form with the case details, and we will provide a cost estimate within 2 hours. For urgent cases, the assessment is done by phone in real time.

Can I visit the office for a face-to-face consultation? +

Yes, you can schedule an appointment at our Bucharest office. We recommend calling +40 787 344 033 in advance to set a convenient time and to ensure the coordination team is available. Office hours: Monday–Friday 09:00–18:00, Saturday 10:00–16:00.

Do you respond on weekends and public holidays? +

Our medical emergency services are available 24/7/365, including weekends, public holidays, Christmas and New Year. The emergency line +40 787 344 033 is always operational. The administrative office is closed on Sundays and holidays, but any medical emergency is handled immediately by the on-call team.